Client Relations Officer

NEMA is recruiting a Client Relations Officer to support its front office in Kampala, welcoming visitors and keeping communication flowing between the public and the Authority.

Key Responsibilities

• Receive and guide visitors and respond to inquiries.
• Receive documents and pass them to the responsible officers.
• Direct visitors to the people and offices they need.
• Run the switchboard and produce usage printouts.
• Collect visitor feedback for management, and perform other duties assigned by the supervisor.

Requirements

• An honours bachelor’s degree in front office management, office management, tourism and hospitality, business administration or public administration.
• Customer care, teamwork, communication and interpersonal skills.
• Computer literacy.

How to Apply

Apply through the employer’s official page: https://www.nema.go.ug/en/.